Privacy policy

What the app stores about your store

• Your store's Shopify address and the access Shopify gives the app when you install it.
• The rules you make, the versions you publish, and the payment method names you write down in Settings.
• Which delivery rates, delivery profile, discount and checkout customizations the app created in your store, so it can check and remove them.
• Counts of how often parts of the app are used (for example, how many times rules were published), and which rule you chose to keep on the free plan.

What the app does not store

No customer data: no names, emails, phone numbers, addresses, orders or carts. Checkout rules run inside Shopify itself; the app's server never sees your customers' checkouts.

So you can pick customer tags in a rule, the app asks Shopify for the tags your customers have: only the tag names, never which customer has them. They are shown to you and not kept.

If you write payment instructions, they show on the thank-you page and on the customer's order page. On the order page, the app asks Shopify, in the customer's own browser, how that order was paid (a manual method such as bank transfer, or cash on delivery) and whether it is still unpaid, to show the right instructions. Nothing about the order is sent to the app's server or kept. If you add an image to the instructions (a QR code, say), the customer's browser loads it from the web address you gave, as for any image on a page.

If your store's shipping is set up in Shopify Markets and you allow it, the app reads your markets' shipping settings, to show your delivery rates as checkout does, and the list of your locations, so the delivery rates it adds for you ship from them. It uses only each location's ID, never its address or contact details, and keeps neither.

AI assistants

On the Pro plan you can connect your own Claude or ChatGPT to the app and set up checkout rules in a chat. You connect it yourself, in your Shopify admin, and can disconnect it in the app's Settings at any time.

• The app keeps which assistant you connected, when, and when it last used the app. Its sign-in keys are kept only in a scrambled (hashed) form. Disconnecting it, uninstalling the app or a request to delete your store's data deletes them.
• While connected, the assistant can read your rules and their history, the payment method names you recorded, your delivery zones and rates, the app's templates, the titles of products a rule names, and what a test checkout would show. It can change your draft. It publishes, goes back to an earlier version, or changes free delivery and the extra charge only after you say yes in the chat.
• It gets no customer data: the app holds none.
• What the assistant reads goes to the company that runs it (Anthropic for Claude, OpenAI for ChatGPT) and is handled under your own agreement with them, not this policy.
• The sign-in page remembers your store's address in a cookie on that page only, so the next sign-in opens it.

Where it is kept and who can see it

The app runs on Vercel and keeps its data in a Postgres database on Neon, in the United States. Only Newyon can see it, to run the app and to help when you ask for support. It is not sold or shared with anyone else.

How long it is kept

While the app is installed. When you uninstall it, Shopify tells the app 48 hours later to delete your store's data, and everything above is deleted then. Requests about customers' data are answered too: the app holds none.

Questions

Write to thenewyon@gmail.com.